Sorry, but I have to vent about negative feedback on ebay!Archived Message
Posted by Sue in ABQ on December 3, 2021, 6:56 pm
I have been selling on ebay since 1997 and NEVER received any negative feedback EVER. Ebay has made it so difficult to check your own feedback, and I haven't been selling on there recently, until today when I went to list something and saw that my feedback is 96.something %. I said WHAAAAAT????? Well, back in October I sold a really inexpensive doll to someone in MS and the tracking showed that it was delivered, but apparently they never got it. She never contacted me by email or by ebay messenger and as far as I know never requested a refund. Instead she jumped at the change to leave NEGATIVE Feedback! I responded to the negative feedback today, but of course the lower rating cannot be changed!
Has anyone else had this happen? Would calling ebay help? I assume it's just tough cookies and I'm stuck with the really low rating now. I can't believe how inconsiderate some people are!